Job Description

Responsible for planning, pricing, and arranging travel experiences to Asia for travelers through international agents.

Responsibilities

Evaluate client requirements including interests, needs, and budget constraints

Provide timely quotes for all requested services

Make reservations for requested services

Acknowledge receipt of requests from agents

Respond to requests and send written confirmations

Organize client files according to company standards

Input reservations into Tourplan system

Confirm services with suppliers

Maintain ongoing communication with agents regarding reservation status, payments, deadlines, and reservation terms

Coordinate Meet and Greets when necessary

Manage documentation for all reservations:Plan itineraries and layout

Prepare travel packs for clients

Issue vouchers and rooming lists

Maintain filing system

Ensure timely invoicing of clients for all services and provide invoices promptly

Handle payments and address account inquiries

Arrange tour guide services as needed

Secure competitive rates with preferred suppliers

Requirements
Qualifications and Experience

High school diploma or equivalent

Preferably a qualification in Travel & Tourism

Minimum of 5 years of experience working with groups in the tourism sector

Competencies

Proficiency in analyzing detailed group costs and itineraries

Familiarity with Tourplan software is advantageous

Ability to negotiate availability and rates with suppliers

Strong knowledge of Asia geography

Excellent product and logistical understanding

Salary

Competitive salary based on relevant experience.